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AI Phone Receptionist

Answers every call. Books the appointment. Routes hot leads in under 60 seconds.

Inbound calls hit a Vapi-managed voice agent running on Anthropic Claude, over your existing Twilio-routed number. The agent picks up live, identifies itself as AI inside the first 15 seconds (the universal Brensa floor — see Principles), runs BANT-style qualification, books into Cal.com, writes a structured intake into your CRM, and pings the owner via SMS if the lead crosses your hot-lead threshold. The whole exchange completes in roughly sixty seconds. Replaces the cost of a $50K-per-year human receptionist plus the after-hours coverage gap — though emergencies that require a licensed human still escalate, and the escalation rules live in the per-client Notion workspace where you can audit them.

WHAT'S INCLUDED

Capabilities

Custom voice trained to your brand
Multi-language support (English, Spanish baseline)
BANT-style qualification on every call
Direct calendar booking via Cal.com or your existing calendar
Real-time CRM update (HubSpot, Salesforce, JobNimbus, ServiceTitan, Mindbody)
Hot-lead SMS escalation to owner phone within seconds
Call recording and transcription archived to your data store

WHAT WE COMMIT TO

What we commit to

60-second average call handling, 24/7 uptime, 99% call answer rate.

WHAT WE DON'T DO

What we don't do

— Outbound cold calling (separate service)
— Human-required emergencies (always escalated)
— Regulated decisions requiring licensed humans

RELATED SERVICES

Pairs well with

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AI DM Responder

Responds to Instagram, Facebook, and web DMs in under 60 seconds with brand-trained AI.

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Hot Lead SMS Routing

Notifies you the second a high-value lead arrives, with one-tap callback.

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Custom Call Flows

Engineers your call logic as a state machine. Same execution, every call, every time.

See how this fits your business.

Tell us about your business and we'll map this service to your specific gaps.